Close collaboration with sales associates, product managers and R&D to develop system configurations and solutions using TOPTICA lasers for customer applications in quantum technology.
Establish close relationship with Chinese quantum society. Track the market trend and budget flow. Locate potential customers both in scientific and industry fields.
Cultivate collaborative activities related to quantum outside of TOPTICA to include, but not limited to, research projects, white paper collaborations, etc. Utilize TOPTICA technology to solve the needs of the quantum community.
Provide onsite or remote technical support and training to the customer as well as guidance to the TOPTICA team in China.
Report market needs, based on customer communication, to allow product development and enhancement
Become a technology expert related TOPTICA product for quantum, including gaining the ability to train, troubleshoot, maintain, and support services for TOPTICA products in China, both with customers and co-workers.
Provide support during product demonstrations, tradeshow events, and workshops.
Visit potential customers and participate in trade shows and conferences in China convince them about the quality of the TOPTICA products through demonstrations and presentations. Provide detailed and profound technical and product advice to the sales team to help them understand the customer requirements, to suggest proper setups and to help with modification required to assist customer applications. Directly contact the customer when necessary.
